LG Certified

Appliance Repair Services

Repaired in your home. Nothing to transport. Everything below is done by LG-certified technicians and covered for 3 months parts and labor. You don't unplug anything, you don't find a van, and you don't wait for a bench slot at a shop.

Kitchen cold

  • Refrigerator repair
    Not cooling, cooling too hard, fan and defrost faults, control boards, door seals, water and ice through the door
  • Freezer repair
    Uprights, chests, and the garage freezer that gives up in July
  • Ice maker repair
    No ice, not enough ice, jams, leaks, water lines

Laundry

  • Washer repair
    Won't drain, won't spin, leaking, won't fill, walking across the floor, door locked shut, error codes
  • Dryer repair
    No heat, no tumble, overheating, two hours to dry a towel
  • Dryer vent cleaning
    The cheapest fix for slow drying, and a real fire risk if it's never done

Kitchen hot

  • Oven & range repair
    Won't heat, won't hold temperature, broiler dead, door won't seal
  • Cooktop repair
    A zone that won't heat, touch controls that ignore you, error codes

What will it cost?

We don't publish prices, because we'd be guessing. The same symptom can turn out to be a small part or a control board, and a number on a web page that turns out to be wrong is worse than no number.

Here is what we do instead, on every job:

We diagnose the fault first.

We give you a firm written quote before any work starts. In writing, not a doorstep estimate, so you can read it, think about it, or send it to someone else.

Nothing is repaired without your approval.

If you decide not to go ahead, you pay the diagnostic and we leave. No pressure, no part fitted "while we're here".

You have 48 hours to cancel.

Even after you approve. You have 48 hours to cancel or move an appointment, in writing. After that we collect the service call charge, which covers the diagnosis, the travel and the visit itself. We give you that notice in writing when you approve the repair, with the forms to use.

Backed in writing

3 months parts and labor

On every repair we do. If the same fault comes back inside the year, we come back and fix it and you pay nothing. Read the full terms.

5-year limited compressor warranty (see terms).

A compressor is the most expensive thing that fails in a refrigerator. How the cover works depends on whether it's an LG unit or a compressor we fitted, and the two are not the same. We set both out plainly.

Brands

We service all major brands following a consultation. The certification is LG, and that's where we're fastest and most useful. We know the error codes, the common failure points and the warranty position without looking anything up. Everything else we take on after a short conversation about the model and the fault.

What we don't do yet

Being straight about this saves you a phone call.

Gas appliances

Gas dryers, gas ranges, gas cooktops and gas hookups. These need a contractor license we don't hold yet. Not a limit on what we can fix; a licensing rule.

Built-in wall ovens

Single and double. Those are wired straight into the house by design, which puts them in the same category.

Anything needing a building permit

Dishwashers, microwaves, wine coolers and beverage centers, garbage disposals, range hoods, trash compactors, and new appliance installation

We used to take these on and we have stopped. It's a decision about where we're useful, not a licensing rule, and we'd rather say so than let you find out when you call.

Tell us what it’s doing

Two minutes on the form. You get a request number straight back, and we call you to agree a time.