LG Certified

Cooktop Repair in Chandler & the East Valley

Electric radiant, glass-top and induction cooktops, repaired in place in the counter.

Repaired in your home. Nothing to transport. We work on the appliance where it stands. You don't unplug anything, you don't find a van, and you don't wait for a bench slot at a shop.

We don't work on gas appliances. Gas dryers, gas ranges, gas cooktops and gas hookups need a contractor license we don't hold yet, so we'd rather say so here than after you've waited in for an appointment. If you're not sure whether yours is gas or electric, call us. It takes one question to find out, and if it's electric we're straight back in business.

First, one question about yours

These come two ways, and it changes what we can do today.

Plugged into an outlet.

A normal household socket you could reach and unplug. That's a straightforward job and we'll book it.

Wired straight into the house.

No plug, just a connection in the wall or under the counter. Under Arizona's contracting rules that's different work, and we don't hold that license yet.

Not sure which you have?

Call us. One question usually settles it, and we'd rather spend a minute on the phone than have you wait in for an appointment we can't complete.

Yours is wired straight into the house, so we can't take this one on until our contractor license is in place. That's a licensing rule, not a limit on what we can fix. The work itself is routine for us. We'd rather tell you now than take the booking and cancel. Call us if you'd like to know where that stands, and we'll let you know when it changes.

What we fix

A zone that won't heat.

Elements, induction coils, switches, zone boards

Zones stuck on one power level.

Switches, controls

Touch controls that won't respond.

Control boards, membranes, moisture under the glass

Error codes.

Including induction fault codes that look alarming and often aren't

Glass-top damage assessment.

We'll tell you honestly whether a cracked top is repairable or whether the unit is finished

What will it cost?

We don't publish prices, because we'd be guessing. The same symptom can turn out to be a small part or a control board, and a number on a web page that turns out to be wrong is worse than no number.

Here is what we do instead, on every job:

We diagnose the fault first.

We give you a firm written quote before any work starts. In writing, not a doorstep estimate, so you can read it, think about it, or send it to someone else.

Nothing is repaired without your approval.

If you decide not to go ahead, you pay the diagnostic and we leave. No pressure, no part fitted "while we're here".

You have 48 hours to cancel.

Even after you approve. You have 48 hours to cancel or move an appointment, in writing. After that we collect the service call charge, which covers the diagnosis, the travel and the visit itself. We give you that notice in writing when you approve the repair, with the forms to use.

And the work is covered for 3 months parts and labor once it's done.

Backed in writing

3 months parts and labor

On every repair we do. If the same fault comes back inside the year, we come back and fix it and you pay nothing. Read the full terms.

5-year limited compressor warranty (see terms).

A compressor is the most expensive thing that fails in a refrigerator. How the cover works depends on whether it's an LG unit or a compressor we fitted, and the two are not the same. We set both out plainly.

Tell us what it’s doing

Two minutes on the form. You get a request number straight back, and we call you to agree a time.