Contact Us
How to reach us, fastest first
Send a service request.
Call us.
Email.
- info@bookmmrepair.com
- General questions.
- requests@bookmmrepair.com
- A job already booked. Put your Request ID in the subject.
- billing@bookmmrepair.com
- Invoices, receipts and payments.
Email is fine for anything that isn't urgent. If food is at risk, call instead.
Hours
- Monday–Friday
- 9am–6pm
- Saturday
- 9am–12pm
- Sunday
- Closed
We work Monday to Friday and Saturday morning. Evenings and Sunday are by arrangement rather than standard. Ask and we will tell you what we can do. We're a small team, so we don't claim to be open around the clock, but the request form is open any hour, and a request sent at 11pm on a Friday is read first thing Monday.
If something fails at the weekend.
Same day where we can.
Where we work
Chandler Gilbert Mesa Tempe Ahwatukee Sun Lakes Queen Creek Apache Junction
Full service area with ZIP codes. Repaired in your home. Nothing to transport.
Outside the East Valley? Send us the details anyway. We'll tell you straight away whether we can get to you rather than booking you in and rescheduling.
How you pay
You pay after the work is done: cash, check or Zelle. We never take card details on this website, over chat, or over the phone. There's nothing to pay when you send a request, and this site has no checkout, by design.
What to have ready
It makes the call shorter and the visit better:
The brand and model number.
The error code
What it's actually doing.
Where it is and how we get to it.
For property managers and commercial work
We're not taking commercial or light-commercial work at the moment: rental turnarounds, short-stay properties and anything in a business setting. That's a decision about capacity, not a licensing one, and it may change as we grow. Call us and we'll tell you honestly whether what you have is a household unit we can book.
Tell us what it’s doing
Two minutes on the form. You get a request number straight back, and we call you to agree a time.