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Contact Us

How to reach us, fastest first

Send a service request.

Two minutes on the form and your job is on our list with a Request ID. Open any hour, and the quickest route even during the working day. It gets us the model and the error code up front, so we arrive with the right part more often.

Call us.

(602) 810-8434. Best if a refrigerator or freezer has failed and food is at risk.

Email.

Three addresses, so your message starts in the right place:
info@bookmmrepair.com
General questions.
requests@bookmmrepair.com
A job already booked. Put your Request ID in the subject.
billing@bookmmrepair.com
Invoices, receipts and payments.

Email is fine for anything that isn't urgent. If food is at risk, call instead.

Hours

Monday–Friday
9am–6pm
Saturday
9am–12pm
Sunday
Closed

We work Monday to Friday and Saturday morning. Evenings and Sunday are by arrangement rather than standard. Ask and we will tell you what we can do. We're a small team, so we don't claim to be open around the clock, but the request form is open any hour, and a request sent at 11pm on a Friday is read first thing Monday.

If something fails at the weekend.

Send the request anyway. You'll get a Request ID straight back and you'll be first in the queue Monday morning, and if a refrigerator or freezer is down with food at risk, say so, because we do take weekend work by arrangement and we'll tell you the same day whether we can reach you.

Same day where we can.

If you need today, say so on the form or call, and we'll tell you honestly whether we can.

Where we work

Chandler Gilbert Mesa Tempe Ahwatukee Sun Lakes Queen Creek Apache Junction

Full service area with ZIP codes. Repaired in your home. Nothing to transport.

Outside the East Valley? Send us the details anyway. We'll tell you straight away whether we can get to you rather than booking you in and rescheduling.

How you pay

You pay after the work is done: cash, check or Zelle. We never take card details on this website, over chat, or over the phone. There's nothing to pay when you send a request, and this site has no checkout, by design.

What to have ready

It makes the call shorter and the visit better:

The brand and model number.

On a plate inside the fridge door, behind the washer lid, inside the dryer door, or on the back. A photo of it is perfect.

The error code

If there's one on the display. The single most useful thing you can tell us.

What it's actually doing.

Silent, humming, running constantly, leaking, tripping the breaker.

Where it is and how we get to it.

Gate code, which door, where to park, whether it's in a tight laundry closet.

For property managers and commercial work

We're not taking commercial or light-commercial work at the moment: rental turnarounds, short-stay properties and anything in a business setting. That's a decision about capacity, not a licensing one, and it may change as we grow. Call us and we'll tell you honestly whether what you have is a household unit we can book.

Tell us what it’s doing

Two minutes on the form. You get a request number straight back, and we call you to agree a time.