LG Certified

Washing Machine Repair in Chandler & the East Valley

Top-load, front-load, HE, agitator and impeller. Repaired in the laundry room, including machines in a closet or stacked.

Repaired in your home. Nothing to transport. We work on the appliance where it stands. You don't unplug anything, you don't find a van, and you don't wait for a bench slot at a shop.

What we fix

Won't drain.

Pumps, blocked filters, hoses, pressure switches

Won't spin.

Door locks, lid switches, belts, motors, bearings

Leaking.

Hoses, pumps, tub seals, detergent drawers, door boots

Won't fill.

Inlet valves, water pressure, screens, controls

Shakes or walks across the floor.

Levelling, suspension, shipping bolts, bearings

Door locked shut.

Door locks and interlocks, drain faults holding the cycle

Error codes.

LG OE, UE, LE and dE among them, plus the equivalents on other brands

Won't start, or stops mid-cycle.

Control boards, user interfaces, wiring

The code on the display is the shortcut

Modern washers tell you what's wrong before anyone opens them. Typing that code into the form is worth more than a paragraph of description, and on an LG machine it's usually enough for us to know what we're bringing.

What will it cost?

We don't publish prices, because we'd be guessing. The same symptom can turn out to be a small part or a control board, and a number on a web page that turns out to be wrong is worse than no number.

Here is what we do instead, on every job:

We diagnose the fault first.

We give you a firm written quote before any work starts. In writing, not a doorstep estimate, so you can read it, think about it, or send it to someone else.

Nothing is repaired without your approval.

If you decide not to go ahead, you pay the diagnostic and we leave. No pressure, no part fitted "while we're here".

You have 48 hours to cancel.

Even after you approve. You have 48 hours to cancel or move an appointment, in writing. After that we collect the service call charge, which covers the diagnosis, the travel and the visit itself. We give you that notice in writing when you approve the repair, with the forms to use.

And the work is covered for 3 months parts and labor once it's done.

Backed in writing

3 months parts and labor

On every repair we do. If the same fault comes back inside the year, we come back and fix it and you pay nothing. Read the full terms.

5-year limited compressor warranty (see terms).

A compressor is the most expensive thing that fails in a refrigerator. How the cover works depends on whether it's an LG unit or a compressor we fitted, and the two are not the same. We set both out plainly.

Two things to check first

The drain filter.

On most front-loaders there's a small panel at the bottom front with a filter behind it. If the machine won't drain, that's the first place to look, and it's genuinely a five-minute job with a shallow tray and a towel.

The tap and the hose.

A machine that won't fill is sometimes a tap that got turned off behind the machine, or a kinked inlet hose. Both are free to rule out.

If either fixes it, good. That's a call you didn't need to make.

Tell us what it’s doing

Two minutes on the form. You get a request number straight back, and we call you to agree a time.