LG Certified

Appliance Repair in Tempe

Tempe is the oldest housing stock we cover, and the most mixed. A 1960s ranch house off Mill Avenue, a 1980s condo near the lake, a student rental that has had six tenants and no maintenance, and a new build on the light-rail line can all be inside the same square mile. The appliances are just as mixed, and so is the question of who is allowed to approve the repair.

Repaired in your home. Nothing to transport. We work on the appliance where it stands. You don't unplug anything, you don't find a van, and you don't wait for a bench slot at a shop.

The Tempe ZIPs we cover

85281 · 85282 · 85283 · 85284

That is the city from the Salt River down to the Chandler line. We do not use the PO-box ZIPs; if your street address is in one of the four above, we come to you.

What actually fails here, by part of town

North Tempe and downtown (85281).

The oldest grid in the East Valley, and the densest. Small kitchens with narrow openings, a lot of apartment-depth refrigerators and 24-inch and 30-inch freestanding ranges, and a high turnover of tenants who inherit an appliance with no history. The common call is a refrigerator that has been running on a dying fan or a clogged condenser for two tenancies and finally stopped. Often a cheaper fix than it looks, because nobody has ever cleaned it.

The Maple-Ash and Mitchell Park bungalows (85281, 85282).

Houses from the 1940s to 1960s, usually renovated once in the 1990s or 2000s. The renovation appliances are now the old ones: twenty-year-old side-by-sides and top-load washers that have outlived the people who chose them. Parts are mostly still available, and these machines are worth keeping going where the replacement would not fit the opening.

South Tempe (85283, 85284).

The 1970s and 1980s tracts off Rural, McClintock and Warner, through the Lakes and Kiwanis Park. Owner-occupied, kept, and usually on the second or third set of appliances. What we see is the 2000s replacement failing: a washer drain pump, a dryer heating element, a refrigerator control board. The Lakes houses in particular have a lot of built-in kitchens from the original build, which matters for the limits below.

Condos and townhomes, everywhere (85281, 85282, 85283).

Stacked washer-dryer pairs in a closet, compact refrigerators, and an HOA that controls the parking. Tell us at booking if the appliance is a stacked or all-in-one laundry unit and whether there is a loading zone we can use. We will still come; it just changes how we plan the visit.

The jobs we get called out for in Tempe

  • A refrigerator that is warm on the fresh-food side. Freezer fine, fridge not. On the older units it is very often an iced-up evaporator or a dead evaporator fan, both of which we fix on the spot.
  • A washer that will not drain. In a rental, nine times out of ten there is something in the pump: a sock, a coin, a hair tie. In an owner's house in south Tempe, it is more often the pump itself.
  • A dryer that runs and does not heat. Electric dryers only; see below.
  • LG washers and refrigerators. We are LG-certified technicians, and a lot of the 2010s rental turnovers put LG in. We read the error code, we know which family it came from, and we tell you whether the compressor is still inside LG's own warranty before you spend anything. See what that warranty covers.

Renting? Read this before you book

You can book us as a tenant. We will diagnose and give you a written quote the same way we would for an owner. What we cannot do is bill your landlord without their say-so. If the landlord is paying, get them on the booking or on the phone before the visit, so that the approval and the payment come from the same person and nobody is waiting on a second call. Property managers: the same written quote goes to you, and we are happy to be the firm your tenants call directly.

What we do not do, before you call us about it

  • Built-in wall ovens. Single or double, wired into the wall. The Lakes and a lot of the 1980s south Tempe kitchens have them. Not today.
  • Anything gas. Gas range, gas cooktop, gas dryer. Most of older Tempe is electric, but the newer infill is not, so check the appliance before you book. One question on the phone settles it.

A freestanding electric range, a plug-in cooktop, an electric dryer: all booked. The oven and range page and cooktop page explain how to tell which you have.

How long it takes us to reach you

Tempe is a short drive up the 101 or straight up Arizona Avenue from Chandler. The arrival window is the same one we give the rest of zone one, and we hit it unless the freeway has other ideas. Same day where we can, and for a refrigerator in July we will say so honestly on the call rather than promise and slip.

What will it cost?

We don't publish prices, because we'd be guessing. The same symptom can turn out to be a small part or a control board, and a number on a web page that turns out to be wrong is worse than no number.

Here is what we do instead, on every job:

We diagnose the fault first.

We give you a firm written quote before any work starts. In writing, not a doorstep estimate, so you can read it, think about it, or send it to someone else.

Nothing is repaired without your approval.

If you decide not to go ahead, you pay the diagnostic and we leave. No pressure, no part fitted "while we're here".

You have 48 hours to cancel.

Even after you approve. You have 48 hours to cancel or move an appointment, in writing. After that we collect the service call charge, which covers the diagnosis, the travel and the visit itself. We give you that notice in writing when you approve the repair, with the forms to use.

Tell us what it’s doing

Two minutes on the form. You get a request number straight back, and we call you to agree a time.