LG Certified

Appliance Repair in Scottsdale

Scottsdale is thirty miles long, and the kitchen in a 1970s Hy-View ranch house has very little in common with one in a 2015 build off Pima Road. We cover both, and we are honest about two things before you book: how far north we are driving, and that Scottsdale has more built-in and gas appliances than anywhere else we work, which means a few more jobs here are ones we have to decline.

Repaired in your home. Nothing to transport. We work on the appliance where it stands. You don't unplug anything, you don't find a van, and you don't wait for a bench slot at a shop.

The Scottsdale ZIPs we cover

85250 · 85251 · 85253 · 85254 · 85255 · 85257 · 85258 · 85259 · 85260 · 85262 · 85266

Two notes on the edges. 85253 also contains Paradise Valley, which is a separate town and not one we serve; if your address says Paradise Valley, we cannot book it. 85254 straddles the Scottsdale and Phoenix city line; a Scottsdale address in it is fine.

What actually fails here, by part of town

South Scottsdale (85251, 85257).

The oldest part of the city, 1950s to 1970s, and the part with the most renovated kitchens. Renovated means built in: counter-depth refrigerators in cabinetry, cooktops set into stone, wall ovens. The refrigerators and washers we book; the wall ovens and gas cooktops we do not, see below. The appliances put in during the 2000s remodel wave are now at the age where a control board or a compressor goes, and that is the common call.

McCormick Ranch, Scottsdale Ranch and the lake communities (85258, 85259, 85260).

Built mostly in the late 1970s through the 1990s, owner-occupied, well kept, and often on the third set of appliances. The failures are the ordinary ones of a ten-to-fifteen-year-old machine: a refrigerator defrost system, an ice maker, a washer pump, a dryer element. Plenty of LG and Samsung from the 2010s replacements.

Central and the Airpark side (85250, 85254, 85255).

A wide mix, from 1980s condos to 2000s tract houses. A lot of stacked and closet laundry in the condos, a lot of garage second refrigerators in the houses, and the garage refrigerator in a Scottsdale summer fails the same way it does in Chandler: the compressor never gets to rest.

North Scottsdale (85262, 85266).

Troon, the Pinnacle Peak side, DC Ranch. Newer, larger kitchens where almost everything is built in and a lot of it is gas. We will come, and we are clear that this is the longest drive in our zone, so the arrival window we give is wider than the one we give Chandler. Before you book a north Scottsdale job, check the limits below: a good share of the kitchen up here is work we cannot take, and we would rather tell you that on the phone than in your driveway.

The jobs we get called out for in Scottsdale

  • A refrigerator that has stopped cooling, or one side has. Counter-depth and built-in-look units included, as long as the unit itself plugs in.
  • An ice maker that quit, or a water dispenser that drips or stopped.
  • A second refrigerator or freezer in the garage that has given up in the heat.
  • A washer that will not drain or spin. Scottsdale water is hard; a machine that has slowly stopped rinsing well is scale, and we will tell you so.
  • LG refrigerators and washers. We are LG-certified technicians. If the compressor is still inside LG's own warranty term, you will hear it from us before you spend anything. See what that warranty covers.

What we do not do, before you call us about it

This list matters more in Scottsdale than anywhere else we serve:

  • Built-in wall ovens. Single, double, or oven-and-microwave towers, wired straight into the house. Not today.
  • Anything gas. Gas cooktops, gas ranges, gas dryers. A large share of Scottsdale kitchens from the 1990s on have a gas cooktop. If yours does, we are not the right call for the cooktop, even though we may well be the right call for the refrigerator beside it.
  • Hardwired cooktops. An electric or induction cooktop wired directly into the house rather than plugged into an outlet is in the same category until our license is in place. The cooktop page explains how to tell.

A freestanding electric range, a plug-in cooktop, a refrigerator in a cabinet surround, an electric dryer: all booked.

How long it takes us to reach you

Honestly, longer than Chandler or Tempe. South and central Scottsdale is a straightforward run up the 101. North of Shea it is a real drive, and the arrival window we give you reflects that rather than pretending otherwise. Same day where we can, and in north Scottsdale that is more often next day than same day. A return visit for an ordered part is planned around the same geography, and it costs you nothing under the warranty either way.

What will it cost?

We don't publish prices, because we'd be guessing. The same symptom can turn out to be a small part or a control board, and a number on a web page that turns out to be wrong is worse than no number.

Here is what we do instead, on every job:

We diagnose the fault first.

We give you a firm written quote before any work starts. In writing, not a doorstep estimate, so you can read it, think about it, or send it to someone else.

Nothing is repaired without your approval.

If you decide not to go ahead, you pay the diagnostic and we leave. No pressure, no part fitted "while we're here".

You have 48 hours to cancel.

Even after you approve. You have 48 hours to cancel or move an appointment, in writing. After that we collect the service call charge, which covers the diagnosis, the travel and the visit itself. We give you that notice in writing when you approve the repair, with the forms to use.

Tell us what it’s doing

Two minutes on the form. You get a request number straight back, and we call you to agree a time.